Ajaib Sekuritas’ Senior Legal Manager, Abraham Imamat, has responded to the case of a client who was issued a bill of Rp 1.8 billion due to a stock transaction. He affirmed that all of Ajaib Sekuritas’ operations comply with regulations set by the Financial Services Authority (OJK) and the Indonesia Stock Exchange (IDX). “We conducted a thorough investigation and confirmed that the transaction was carried out by the account owner using a registered device and had passed the confirmation stage according to our system’s standards,” Abraham stated in a written release in Jakarta on Friday, July 4, 2025, as reported by Antara.

Who Owns Ajaib?

PT Ajaib Sekuritas Asia is a subsidiary of Ajaib Group, operated under PT Ajaib Teknologi Indonesia. In addition to its stock investment services through Ajaib Sekuritas, Ajaib Group also oversees Ajaib Reksadana (under PT Takjub Teknologi Indonesia), which focuses on mutual fund transactions.

According to the official Indonesia Stock Exchange (IDX) website, the majority shareholder of Ajaib Sekuritas is PT Harta Karunia Indonesia, owning 99 percent of the company’s shares. The remaining shares are held by Edward Sumarli.

The current executive board of Ajaib Sekuritas includes Julian as President Director since 2022, Ahmad Zaki as Director since 2024, and Samuel Geoffrey Wicaksono who joined as Director in 2025. On the board of commissioners, Anderson Sumarli has served as President Commissioner since 2020, and Adikin Basirun as Independent Commissioner since 2022.

Timeline of the Rp 1.8 Billion Billing Case

The issue began when a client of Ajaib Sekuritas named Nyoman Triatmaja Putra reported receiving a Rp 1.8 billion bill for a stock purchase he claimed he never authorized. Through his Instagram account @friendshipwithgod, Nyoman—also known as Niyo—shared the details of the incident.

“I was just saving in stocks, but now I’m being billed Rp 1.8 billion?! This is insane, Ajaib,” he said in a post that Tempo was permitted to quote.

Niyo explained that he regularly invests through the Ajaib app, usually buying Rp 1 million worth of shares per issuer for local stocks and US$100 per issuer for U.S. stocks. On Tuesday, June 24, 2025, at 9:45 AM WIB, he placed an order to buy 9 lots of PT Bank Tabungan Negara (Persero) Tbk (BBTN), worth around Rp 1 million. He stated that when he closed the app, the order was still pending and had not yet been matched.

However, at 12:37 PM the same day, Niyo discovered that a transaction for 16,541 lots of BBTN shares worth Rp 1.8 billion had gone through using a trading limit facility. This feature allows users to purchase stocks exceeding their available balance, with a repayment deadline of two to three days.

After the post gained attention on social media, Niyo said he was contacted by someone named Daniel who claimed to be from Ajaib. Daniel mentioned the possibility that the system had failed to show a transaction confirmation screen and promised to provide compensation to his Customer Fund Account (RDN).

Despite that, Niyo instead received an email containing a bill along with late payment penalties, while the promised compensation had not been credited. “I came to Ajaib to save and invest in stocks, not to borrow money. But now I’m being treated like a delinquent debtor being chased down by loan sharks,” he wrote.